Contact & Grievance Officer
In accordance with applicable Indian law, including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 and rules made thereunder, CrypsisX designates a Grievance Officer to address complaints regarding personal data handled through our website. This page provides the contact channels for legal, privacy and grievance matters.
01 Registered Legal Entity
02 Grievance Officer
The Grievance Officer receives and addresses complaints relating to personal data processed through the CrypsisX website.
03 Contact Channels
04 Grievance Process
- Submit your grievance in writing to the Grievance Officer, including your name, contact details and a description of the concern;
- We will acknowledge receipt within a reasonable period, typically within a few business days;
- We will investigate and endeavour to resolve the grievance within the timelines prescribed by applicable law.
05 Escalation to Authorities
If you are not satisfied with our response, you may escalate to the competent authority. Under the Digital Personal Data Protection Act, 2023, you may approach the Data Protection Board of India. Visitors in the EU/UK may contact their local supervisory authority. Nothing here limits your statutory rights. For how we process personal data, see our Privacy Policy.